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I have been with the company for over 15 years going from store to store on deliveries and have noticed how the staff levels have dropped considerably and so creating morale to decline, it has got to a stage that the customer is seeing the effect it is having, Not only is the effect on the shop floor but in the warehouse as well short staffed with nights being cut dramatically. The distribution also with no drivers being taken on for over 2 years use of agency coming into play. All in all through out the company it is being dragged down to a level soon of no return, and when we are requested to do more it is no wonder a refusal is produced. Sir ken you are so missed from all of us. I always remember Sir Ken picking in the warehouse and visiting all staff at all levels some how I can't see Mr Dalton Philips doing the same. HELP!!!!

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