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I think it's important to understand that no organisation can grow forever on the same formula of cannibalising the opposition whilst service level was taken for granted. There are more and more players coming into the convenience market, which has a finite value and cannot be exploited for ever more. Sainsbury's and Waitrose are now more successful with their quality at a price approach and is now paying dividends. Well there is some food for thought for Tesco's bosses.
Arjan Mehr Londis Bracknell

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