in depth
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Comment and Opinion
Supermarkets must heed the online needs of over-65s
Older customers face many accessibility issues when it comes to shopping online, says Jonathan Hassell, CEO at Hassell Inclusion
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Comment and Opinion
How to turn data to earn e-commerce mastery
Data isn’t just information – it’s the veritable compass guiding your ship to success, says Gerry McNicol, CEO at Distil
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Analysis and Features
‘No excuse’ for Amazon’s shocking first outing on supplier ranking
The stand out is Amazon, with a record poor showing on its first appearance on the Groceries Code Adjudicator’s list
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Analysis and Features
How the Digital Markets Unit bill could force Amazon to change its ways
Legislation could give competition watchdogs the power to fine digital giants huge amounts. Will it be good news for Amazon suppliers?
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Comment and Opinion
Is DTC dead? No, like much of online grocery, it’s just regrouping
DTC is past its pandemic heyday, but some brands are still making it work
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Analysis and Features
Why the DTC model is struggling post-Covid
Stuck-at-home consumers were captivated by direct-to-consumer offerings. But as they have returned to shops, many brands have followed
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Analysis and Features
It’s Amazon vs the ROCC, a legal coalition with an axe to grind
Coalition is offering to support suppliers for as little as a monthly Prime subscription
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Analysis and Features
Andy Jassy on the strategy of Amazon Fresh
Jassy made a surprise appearance on Amazon’s fourth-quarter results call last week, underlining its commitment to grocery
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Analysis and Features
Orders are tumbling at Deliveroo and Just Eat but profitability beckons. How come?
Deliveroo and Just Eat are struggling to maintain order numbers globally and in the UK, but profitability seems to be turning a corner
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Analysis and Features
The subscription services giving Amazon a run for its money
Purveyors of ‘bulky and boring’ items like loo roll, petfood, cleaning products and babyfood are looking to win consumers over by offering convenience, value and sustainability benefits
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Analysis and Features
How will the rapid delivery dark store backlash hit the UK?
Amid community resentment, cities in Europe and beyond are clamping down on rapid grocery dark stores. How can operators face the threat?
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Comment and Opinion
Boots’ third-party marketplace plans are not a moment too soon for the business
Online remains an area of credible growth for Boots but it must work to keep it that way
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Analysis and Features
Will Amazon ever be a serious contender in grocery?
The retail behemoth has found grocery rivals hard to catch, but a series of new hires are looking to use the massive potential of Prime to catch up
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Comment and Opinion
Boots extends Deliveroo partnership to 125 stores and tops up range
Customers will now be able to shop more than 750 SKUs on the Deliveroo app
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Comment and Opinion
Deliveroo’s media platform is a game-changer. Here’s why
Deliveroo’s ad proposition will offer data-rich insights, says Yara El Saadani of Wavemaker UK
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Comment and Opinion
Walmart’s new retail media strategy could be the kick grocery needs
Walmart is making the most of its data with a plan to let its media arm give brand advertisers better insights, says Simon Hathaway, group MD EMEA at Outform
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Comment and Opinion
Shoppers want more from home delivery than speed – transparency and reliability are paramount
Getting home delivery right for modern shoppers is crucial in today’s landscape, says Alex Buckley, general manager at DispatchTrack for EMEA & APAC operations
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Analysis and Features
Will Jiffy’s new ‘software-only’ rapid delivery business model work?
Dark store delivery is not turning a profit. Can this be the answer?
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Analysis and Features
Do Just Eat’s US woes point to trouble for takeaway in the UK?
JET’s acquisition of Grubhub hasn’t gone well. As takeaway delivery investors start demanding returns, is the market in trouble?
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Analysis and Features
Can THG Ingenuity fend off Amazon and WPP’s new e-commerce services?
THG Ingenuity has seen solid growth over 2021, but faces new competition