Mystery shop – weekly results – Page 10
-
Grocer 33
‘Pristine’ and ‘stress-free’ Asda takes Grocer 33 top spot
Asda has made it two wins in three weeks thanks to “pristine” standards and a “stress-free” shopping experience
-
Grocer 33
Sainsbury’s wins thanks to ‘calm and ordered’ store
Sainsbury’s had the highest score of the supermarkets for store standards
-
Grocer 33
Asda takes first win since May with strong customer service
The team at its branch in Westmead, Farnborough pushed it into the top spot with their ‘polite’ approach to service
-
Grocer 33
‘Clean and well-ordered’ atmosphere at winning Waitrose
Waitrose continued its impressive form in service and availability this week
-
Grocer 33
Waitrose Bagshot, Surrey: Grocer 33 store of the week
‘It’s about rewarding staff for their hard work and empowering them to do the right thing for customers’
-
Grocer 33
Online Grocer 33: Tesco wins as Ocado is second from bottom
Tesco scored with an impressive 90 points
-
Grocer 33
‘Helpful and friendly’ staff help Morrisons to take Grocer 33 win
The experience was positive from start to finish
-
Grocer 33
Top marks for staff and a ‘smooth’ shop at Waitrose
Waitrose in Altrincham has come top this week thanks to excellent shop floor service
-
Grocer 33
Full marks for store team secures Morrisons the win
In a very high scoring week Morrisons has landed its first win in almost two months
-
Grocer 33
Sainsbury’s wins thanks to ‘polite, friendly’ employees
Its Christchurch store scored strongly across the board including a near-perfect score at the checkout
-
Grocer 33
Waitrose wins with ‘spacious, clean and calm’ store
Waitrose’s ‘respectful’ staff not only adhered to social distancing guidelines but checked customers were wearing face coverings when entering the store
-
Grocer 33
‘Friendly, chatty and smiley’ staff win it for Waitrose
The winning store in Tonbridge was also ‘very clean’ and well-stocked with good displays throughout
-
Grocer 33
Shopper felt ‘like a priority’ at winning Waitrose
A clean, organised, safe and well-stocked store helped Waitrose secure victory on this Sunday lunch shop
-
Grocer 33
Tesco wins with availability and good social distancing
Tesco scored 90 points to win in this high-scoring week
-
Grocer 33
‘Spotlessly clean’ Waitrose beats Sainsbury’s by a point
Availability was hit hard this week as the country basked in a mini heatwave
-
Grocer 33
Superior availability sees Waitrose defeat Morrisons
Availability made all the difference this week as Waitrose squeezed ahead of Morrisons
-
Grocer 33
Tesco Banbury wins Grocer 33 with first full basket since virus outbreak
A flawless, fast checkout experience bagged the Banbury store another perfect score of 20
-
Grocer 33
Waitrose wins Grocer 33 battle with faultless checkout and friendly staff
The winning store in Harrogate scored highly across all categories thanks to a calm store, friendly staff and a faultless checkout
-
Grocer 33
Tesco impresses with safety measures and high availability
Availability made all the difference in this high-scoring week as Tesco triumphed over Asda and Waitrose…
-
Grocer 33
Asda takes first Grocer 33 win of the pandemic on bank holiday
Our shopper endured a long queue outside but the Hulme store helped Asda claim its first victory of the crisis