Mystery shop – weekly results – Page 7
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Grocer 33
Winning Waitrose still victim to bare shelves seen across the board
Like mystery shops we conducted at the other mults many shelves looked bare
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Grocer 33
Aldi comes out bottom as ‘beautiful’ Asda store snags win
With 91 points, this “beautiful, clean and spacious” branch delivered on all main fronts
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Grocer 33
Sainsbury’s delivers strong service at well-staffed store
Sainsbury’s staff impressed our mystery shopper in a week of unimpressive scores across the board
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Grocer 33
Waitrose scores easy win, Morrisons provides ‘poor’ shopping experience
Waitrose landed its first Grocer 33 store of the week award since early September
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Grocer 33
Sainsbury’s stands out in a week of middling scores
Our mystery shopper highlighted the cleanliness of the store as well as the good atmosphere and polite staff
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Grocer 33
Tesco wins with perfect availability, guest retailer Iceland takes last spot
Availability improved across the board this week
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Grocer 33
Sainsbury’s Horsham clear winner with solid stock availability and good customer service
The branch was a good size, well presented and had a good variety of products on offer
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Grocer 33
Tesco’s ‘calm’ branch has slight edge over Morrisons’ untidy store
Just one point separated Tesco and Morrisons in this week’s Grocer 33
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Grocer 33
Tesco wins the race for ‘greenest basket’, Waitrose still struggling with availability
Store layouts were put to the test this week as our shoppers sought out sustainability-focused products
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Grocer 33
‘Fast and stress-free’ guest retailer Aldi beats out rivals
The discounter’s Shiremoor branch impressed with its efficiency and tidiness
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Grocer 33
Sainsbury’s is clear Grocer 33 winner with ‘reasonably full’ Keighley store
While availability issues continue to affect the sector, Sainsbury’s only had two items out of stock
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Grocer 33
Sainsbury’s ‘well presented’ Portadown branch secures win despite availability issues
Retailers struggled with availability this week Sainsbury’s took the lead in what was another problematic week for availability across the board in this week’s G33. Racking up a total of 68 points, the retailer’s Portadown branch was described as “well presented” by our mystery shopper. But though ...
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Grocer 33
Waitrose prevails as availability limits supermarket service scores across the board
Waitrose in Aylesbury had high store standards but was dragged down by availability issues
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Grocer 33
‘Slick’ Tesco Seacroft Extra makes Sunday shop easy
The store was nearly 30 points ahead of its nearest rival
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Grocer 33
Tesco wins with nearly excellent availability, guest retailer Lidl comes second
With 89 points, Tesco nailed an easy win this week
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Grocer 33
Tesco takes Grocer 33 win as product shortages hit rivals’ scores
With a respectable 78 points, the supermarket’s South Queensferry branch was the only strong performer in a low-scoring week
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Grocer 33
Morrisons wins with ‘clean, attractive store’ as rivals struggle with availability
Morrisons Bathgate was described as a ‘very clean, attractive store’
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Grocer 33
Tesco scores easy Grocer 33 win with excellent stock availability
The large, spacious Tesco Extra in Northampton was well-stocked, “really well laid out” and “not too busy” during our shopper’s Saturday morning visit
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Grocer 33
Morrisons in Swansea stands out amid average performances
Its success was mainly due to strong availability despite the driver shortage
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Grocer 33
Waitrose top but availability is an issue for all retailers ahead of Euros final
The driver crisis, staff shortages and the final of Euro 2020 delivered a perfect storm for our retailers in this Sunday lunchtime shop