Mystery shop – weekly results – Page 8
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Grocer 33Sainsbury’s Gloucester stands amid poor mystery shopper performance by rivals
Sainsbury’s racked up an impressive score of 81 with our shopper enjoying the “friendly feel” generated by the store
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Grocer 33Waitrose wins with ‘quick and pleasant’ shopping experience
Its Newton Mearns branch in Glasgow racked up 85 points as our mystery shopper picked up all of the stocked items on her list
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Grocer 33‘Outstanding’ service wins it for Waitrose this week
Waitrose got off to a winning start in the first week of our annual Grocer 33 competition
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Grocer 33‘Pleasant’ Tesco takes the win despite checkout issues
Tesco in Gillingham was ‘a pleasant experience’ but our shopper had to wait 10 minutes for a supervisor at the till
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Grocer 33Waitrose Bracknell scores third Grocer 33 win in as many years
Waitrose’s store was described as well lit, clean and easy to navigate
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Grocer 33Aldi wins first store of the week award in over five years
It’s double win for Aldi as our guest retailer bags store of the week
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Grocer 33Sainsbury’s staff impress this week in ‘peaceful and calm’ store
Sainsbury’s bagged its first store of the week award for over a month
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Grocer 33Friendly staff and strong availability win it for Tesco
The win was Tesco’s first in six weeks as Bathgate racked up an impressive 90 points
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Grocer 33‘High standard’ Asda store delivers a comfortable win
Asda’s Swansea store was well stocked and run by ‘knowledgeable’ staff
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Grocer 33Waitrose impresses with friendly, helpful employees
Waitrose in Preston was ‘hassle-free’ and the store was clean and tidy
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Grocer 33‘Personable’ staff seal win at ‘well laid out’ Waitrose
Waitrose bagged its first store of the week award since early March with its strong standards and service at its Kingsthorpe store
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Grocer 33Sainsbury’s wins by a huge margin with full availability
The stellar performance gave Sainsbury’s its fourth Grocer 33 service and availability victory in the past six weeks
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Grocer 33Sainsbury’s wins with top standards in a tight week
Our mystery shopper was full of praise for the store standards, ease of navigation and the service she received
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Grocer 33Excellent service delivers win for ‘well-ordered’ Tesco Bracknell
Our mystery shopper visited on a busy Sunday afternoon and, though there was a short queue to enter the store, it was managed efficiently
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Grocer 33Sainsbury’s wins with solid social distancing and hygiene measures
In a low scoring week, only one supermarket managed to avoid any out-of-stocks
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Grocer 33Tesco takes the crown thanks to top-notch standards
Its Hookwood store in Horley scored 87 points thanks to strong in-store standards and customer service
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Grocer 33Waitrose website and delivery service impresses our shopper
Waitrose’s arrived promptly, unpacked efficiently and knew the substitutions from memory
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Grocer 33Sainsbury’s breaks Waitrose’s winning streak with top-notch service
Sainsbury’s in Darnley, Glasgow impressed this week with excellent service and a recent refit
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Grocer 33Waitrose claims fifth consecutive win thanks to near perfect availability
A score of 75 was enough to take Waitrose Peterborough to victory this week, which saw fairly low marks across the board
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Grocer 33Waitrose continues winning streak with high standards
Waitrose’s store in Horley, Surrey impressed with ‘polite and helpful’ staff and a logical layout