Sir; I read with some dismay and incredulity the letter last week They have said it all before...' about Nisa conference. Far from being a "liver pickling endurance test" I have to say this was the most business focused conference I have ever attended. This particular conference provided an ideal mix of formal business presentations, both from Nisa members and key suppliers, as well as useful one-to-one sessions with current and potential customers. As an example, and speaking purely from a practical viewpoint, the conference was by far the most efficient way to present a new product to every key decision maker in an organisation which is as vast and diverse as Nisa. Nisa always invites feedback so the conference evolves naturally into what the delegates are looking for. At Bulmers we are already looking forward to participating next year. Darryl Hinksman. National accounts controller HP Bulmer {{LETTERS }}