opinion

tesco tooley street

How can Tesco maintain the customer experience with 4,500 job cuts?

Tesco claims the move will help it ‘serve customers better’ – but it will leave fewer staff to shoulder the same workload

Young person online with laptop

Attention economy: online grocery sites must become less exploitative

In the so-called ‘attention economy’, every digital experience we have – whether on social media, news platforms or retailer sites – encourages us to spend more time, spend more money or share more of our data.