Nisa-Today’s Group Services division has launched an initiative to train retail members and staff in how to cope with armed robbers.
The buying group said it had joined forces with safety training specialist GSL Managed Services to teach shopworkers the skills designed to keep them as mentally and physically safe as possible during a robbery or violent situation in-store.
The introduction of the Armed Hold-Up Safety Course follows a recent survey that showed more than a third of independent retailers have been victims of violent crime and suffered more than five attacks in the last 12 months.
Ian Legard, trading controller in Group Services, said: “Retail crime is sadly ever-present in our society.
“We have devised this new initiative in order to provide much-needed protection for our members and we would urge them to consider participating in these courses.”
Customer-facing employees will study simple physical and verbal techniques, including role playing, which it is claimed would help them remain calm and alleviate a potentially explosive incident.