Tesco has installed its second self-scanning checkout in its East Dereham store. The checkout, which enables customers to scan, bag and pay for goods without assistance, has been developed by Productivity Solutions, and incorporates a touchscreen, conveyor belt and multimedia instructions.
The first self checkout, supplied by NCR for Tesco's Express store in Leamington Spa, has gone down very well with customers, and frees up staff to assist customers and stock shelves, said a spokeman. "We've done some research that shows 25% of customers are using the till, and 98% would use it again."
Results from both trials will be fully evaluated in a couple of months, when Tesco will decide whether to roll out the technology across the estate.

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