The Big Food Group has recruited Ted Smith as operations director to guide its 760 Iceland stores through a refurbishment and growth programme. Smith, who was previously operations director at WH Smith, will be responsible for retail across all the chain's stores. Iceland md Mike Coupe said: "Our absolute focus is on serving customers better and we have big plans for the future. "Ted brings us a wealth of retail experience at this pivotal time and we are delighted he is joining us." {{PEOPLE MOVES }}