Waitrose’s basket came in at £42.59 while in Harrogate, Sainsbury’s full basket came to £39.44.
At Sainsbury our shopper complained to customer services about Fairy liquid which had a ‘33% Extra’ sticker on the bottle which was the regular 500ml bottle. It also scanned at £1.19 rather than 88p and an apology and 31p were received.
Some aisles at Asda were clogged with stacking trolleys and shelf-fillers and there was no offer to pack.
Our Tesco shopper had never seen a supermarket with so many gaps on it shelves.
It was also untidy, and shelf-stackers were in abundance replenishing stock, but our list was still short of four items. One of our three Müller Fruit Corners was not scanned.
Extra displays of goods on aisle ends at Morrisons in Heywood caused a lot of congestion for shoppers and similarly at the chain’s store in Newport. Also in Newport Hovis’ shelf-edge price was 63p but it scanned at 68p. Safeway disappointed when eggs and milk were out of stock. Trolleys at the Co-op had to be retrieved from the car park and staff available to help with shopper queries were sparse.