Only one man has managed to win The Grocer 33's Top Store award three times and one of those occasions happened this time last year.

Henri Henriques (left) is store manager of Morrisons' High Wycombe branch and the welcoming atmosphere in his store won our shopper over. Henriques was on a golfing holiday in his native Portugal but deputy manager Deborah Green said that staff and customers were still in awe of the 'Henriques-effect'.

"I've only been here a few weeks but we are up on sales and business is good. The customer service here is second to none and that is largely down to Henri," she said. "He leads in a big way and interacts so well with the customers. He's a big character with a big heart!"