Senior management changes are always unsettling (think Tesco and Man Utd), but following Nisa’s announcement about the departure of CEO Neil Turton, and COO Amanda Jones, chairman Chris Baker insisted this week it would be business as usual.
Nisa has worked hard to overcome the loss of the Costcutter contract in the past year, and there’s been a spring in its step since changing its strategy to focus on retail, with impressive service, availability and sales figures to show for it.
“It is hard to see how such high-level changes will not affect Nisa”
Beth Brooks, deputy news editor
But it is hard to see how such high-level changes will have no effect even with Turton working for the next six months to find his successor.
With Costcutter also struggling to get its act in order 10 weeks after switching to P&H, it feels like there’s a bit of a vacuum. So who is best-positioned to capitalise?
Spar this week reported record service and delivery levels. Premier made its TV ad debut. Bestway has upped the stakes via promotions and technology. One Stop’s franchise offer is proving a big draw for indies. There really is everything to play for, but who will step up to the plate?