Time of shop: 17.45
Time taken in store: 30 mins Time taken at checkout: 3 mins
Number of items: 28
Out of stocks: Ginsters Cornish Pasty
Not sold: Loose apples, standard tomatoes, mushrooms, pre-packed baking potatoes x 4Our shopper described staff on the shop floor of this Kwik Save in Clevedon as helpful and sincere when assisting with all her queries.
She added that the store was clean, tidy and very well merchandised, making it easy to locate everything on her list.
However, due to the store’s small size, it only stocks prepackaged fruit and vegetables, not loose as The Grocer 33 list specifies, for some of its products.
Our shopper added that wide aisles and an absence of shelf stacking activity enabled her to complete her visit in under 30 minutes.
In addition, a checkout was specially opened for her, which meant that she spent no time queuing at the till.
However, the assistant did not make eye contact, say hello, or offer to help pack our shopper’s goods.
The lunchtime rush may have affected the availability of Ginsters Cornish Pasties, which were the only items out of stock.