“They have said they are giving out more in commission than before, but from what I’ve seen nothing has changed,” said one shopkeeper.
Another said: “If retailers were seeing a fair slice, it would be fine. PayPoint should be working with retailers to share profits.”
The company reported pre-tax profit of £8.4m in the six months to September 30, from £312,000 for the same period last year. Sales rose from £39.9m to £54.1m. PayPoint said last year’s figure was dented by the cost of a London Stock Exchange listing.