The service provided by National Lottery operator Camelot won overwhelming approval in a telephone poll of 100 independent retailers carried out for The Grocer, although they were much less impressed by the new daily draws.
Four out of five retailers questioned said Camelot provided a good service and just 2% said they were unhappy with it. They were less emphatic in their views on the monopoly enjoyed by Camelot, with 42% agreeing with it compared to 20% against. More than a third, 38%, did not have an opinion.
More than half the retailers said the new daily draws had not led to any increase in their sales, compared to 27% who said they had.
The new EuroMillions game received a slightly warmer welcome with 37% saying it had boosted sales compared with 39% who said it had not. Only 13% thought they took more through their terminal now compared with five years ago.
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