personal care category champions Reckitt Benckiser Account management skills 8.5 Reliability of deliveries 9 Consistency of product quality 9 Value for money 7.5 Ability to work with retailer to develop category 8.5 New product development skills 8.5 Crisis management skills 9 Total 60 Procter & Gamble Account management skills 7.5 Reliability of deliveries 6.5 Consistency of product quality 8.5 Value for money 6.5 Ability to work with retailer to develop category 7.5 New product development skills 8.5 Crisis management skills 8 Total 53 Kimberly-Clark Account management skills 9 Reliability of deliveries 9 Consistency of product quality 8.6 Value for money 7 Ability to work with retailer to develop category 8.3 New product development skills 7.3 Crisis management skills 8.3 Total 57.6 Also nominated: Lever Fabergé, Sara Lee {{FOCUS SPECIALS }}