Thousands of independents may have to upgrade their till systems as EPoS provider Torex Retail withdraws technical support for ageing software.
Torex has supplied EPoS to an estimated 4,000 independents and many use older DOS-based software. Torex is withdrawing support for DOS, including the CTN-focused News Version 7 by Easter 2006. However, it has offered to cut prices for newer touchscreen systems by up to half.
Mark Dorgan, European partner at IT solutions provider Fujitsu, said he expected other DOS-based EPoS systems would no longer be supported from next year. “To help, we’ve put out an offer called iRetail in conjunction with Barclays Bank, which for £100 per month gives retailers control over PoS and back office functions.”
YP Electronics has pledged to continue supporting independents’ DOS-based systems.
Ian Harris, managing director, said: “Torex is taking a very short-term view.”