Sir; re Ed Bevan writing about Rude Reps' (Letters, November 18, p21). It's a whole new world! When I made my very first call as a junior rep with A Nameless Co I walked straight up to the proprietor who was deeply engaged in conversation with another rep and introduced myself as Malcolm from A Nameless Co. The other rep looked up and replied, "So am I sonny, xxxx off!" I got the message and waited outside. But we older guys know what you mean. Soon after that I got a job with Heinz and learnt about courtesy, consideration and common sense. The problem is that in today's world there just does not seem to be time for all that ­ and we are all the poorer for it. Malcolm Wallace (Also from the old school) {{LETTERS }}