Category champions Coca-Cola Account management skills 8 Reliability of deliveries 8.6 Consistency of product quality 9.2 Value for money 6.8 Ability to work with retailer to develop category 8.2 New product development skills 7 Crisis management skills 7.8 Total 55.6 Britvic Account management skills 9 Reliability of deliveries 9 Consistency of product quality 9 Value for money 7.5 Ability to work with retailer to develop category 9.5 New product development skills 8 Crisis management skills 4.5 Total 56.5 Also nominated: Tetley, GlaxoSmithKline {{FOCUS SPECIALS }}