Grocery suppliers have given a massive thumbs down to the supermarket code of practice but supported the idea of an independent ombudsman to regulate the activities of the major retail chains.
The OFT is still conducting a review of the much-discredited code of practice and is due to deliver its findings before Christmas.
But those senior executives sitting on our suppliers’ reader panel have already delivered their damning verdict.
There were some suggestions on how the code could be improved - with calls for clearer language, a definition of ‘reasonable’ and a guarantee of anonymity for those who make a complaint. But most suppliers thought the code was a complete waste of time: only one of those The Grocer questioned called for it to be extended beyond the big four supermarket chains.
One supplier rejected the code on the grounds that it was