Ahold's US subsidiary Giant Food is trialling software enabling doctors to send paperless prescriptions to its instore pharmacies over the net, slashing admin time and freeing up staff. The two-way system also allows pharmacists to request a refill or verify a prescription. The move follows research revealing up to a third of patients don't get round to collecting prescriptions from chemists, while pharmacists spend up to a third of their time on the phone receiving and checking prescriptions. Giant runs 154 instore pharmacies on the east coast of the US. {{NEWS }}