PayPoint to relaunch Collect+ as 'faster and more flexible'

PayPoint: aiming to boost network to 30,000 stores

PayPoint is relaunching its click & collect service Collect+ to make it more flexible for consumers.

The service, which is run as a joint venture with Yodel, will be relaunched next week with a loyalty scheme to reward frequent users, a two-day service and more flexible options for sending parcels.

“Where the Post Office has become less flexible, we are becoming more flexible,” said PayPoint CEO Dominic Taylor.

Collect+ works with more than 210 retail brands from a network of 5,250 c-stores.

It more than doubled transactions to 7.7 million last year, but remains loss-making. Last week, PayPoint revealed Collect+ made a loss of £1.9m, down from £3.6m, in the year to 31 March.

Meanwhile, Taylor revealed PayPoint was looking to expand its retail network. The company had “constricted” itself to about 24,500 to focus on rolling out new retail services, but now wanted to extend that to 30,000 stores.

“We are looking to start recruiting again,” Taylor said. “We’ll be knocking on doors asking existing retailers to take on more services, but also on the doors of those who are not already with us.”