Thousands of independent retailers could be handed a powerful weapon in their fight against the multiples in the form of non-food ranges sourced by the Post Office.
The move has been made possible by a deal with ISA Retail. It will enable post office branches to sell products ranging from DVDs to kettles. Sub-post offices, many of which are also independent convenience stores, will be among the first beneficiaries.
The Post Office has come under fire from independents over the services and margins that it allows them (‘C-stores attack PO terms’, The Grocer, December 4, p4).
But it has now countered by unveiling consumer research by HIM showing that two-thirds of shoppers would be more likely to shop at a c-store if it had a post office counter. And half said they visited a c-store specifically to use post office facilities.
New figures show that anger at Tesco’s arrival in Gerrards Cross in Buckinghamshire was beginning to subside prior to last week’s railway tunnel collapse at the construction site. A survey of 400 residents, carried out by the Liberal Democrats in the run up to a recent by-election, showed that almost two thirds admitted they were planning to use the new store when it opened. This was despite overwhelming protest when the store was given the green light.