Crime cost the Scottish retail industry 37% more in 2003 than 2002 totalling £228m, according to the Scottish Retail Consortium in its third annual Retail Crime Survey published today.

The breakdown of key figures from the survey is as follows:

*Value of losses from crime - £135m
*Costs of crime prevention - £93m
*Total cost of crime - £228m
*Incidents of theft by customers - 3,815 per 100 outlets in Scotland
*Known incidents of theft by customers - 22 per 1,000 employees
*Completed burglaries - 12 per 100 outlets
*Value lost per burglary - £3,589
*Recorded incidents of verbal abuse - 23 per 1,000 employees
*Threats of violence - 487 per 1,000 employees
*Acts of violence - 9 per 1,000 employees


The survey for 2003 covers 1,843 outlets, which employ 64,200 staff with a combined turnover of £6.3bn - 31% of total Scottish retail sales.