Retailers are calling for the creation of a national task force focusing on online fraud, as concerns mount about the growing threat of e-crime and the associated costs to business.
A report by the British Retail Consortium, titled Future Online Security: Tackling E-crime & Fraud, said law enforcement agencies were failing to keep up with the ever-growing threat of online crime.
Recommendations in the report for battling online fraud include: the formation of a dedicated national policing unit; improved communication between retailers and law enforcement agencies; and more effective use of intelligence from third-party screening companies.
Online sales accounted for around 7% of total retail sales in 2009.
The BRC said retailers worried that as e-commerce continues to grow, so would the risk of accompanying threats.
IGD: c-stores and online set to boom (4 December 2010)
Online grocery sales ‘to double in five years’ (29 November 2010)