Sir; It was disappointing to read of Subhayu Ray's negative experience in his search for UK employment (Letters, The Grocer, 18 November, p28). But I'm afraid that he is incorrect in blaming ­recruitment companies for everything. Recruiters are guided by employers as to the level of skills set and experience required.

Many resourcing companies try to persuade clients to broaden their remit and at least interview candidates who do not necessarily have the traditional background requested, but often to no avail. Retailers are thus often missing out on potentially good candidates who do not necessarily fit the conventional mould.Skills shortages affecting the retail industry continue to present issues, with many retailers admitting to resourcing problems as a result of the difficulties of sourcing sufficient people in an expanding market.

It is hard to see how these organisations plan to carry through aggressive expansion if they are unwilling to be more flexible in their outlook when ­recruiting. People skills are easily interchangeable and overseas experience like Subhayu's may even enhance a candidate's ability to do a job.

Experience within hospitality and retail sectors can often be readily transferred.

Enlightened employers recognise this and are prepared to look beyond the obvious, gaining substantial commercial advantage.