This guidance has now been summarised in a little book from the DTI entitled Retail Business Support Guide (quote number URN 02/512). It contains information on the Business Link network, sources of financial advice and finance, various training organisations, information on local councils, plus a range of national schemes to reduce crime, and general guidance on health and safety and environmental issues. Perhaps I was impressed by the guide because I found myself listed in it, along with The Grocer and sister paper Convenience Store under the relevant trade publications' heading! Anyway, it's free and it's chock-a-block with contact numbers, so it is worth having. Ring 0870 150 2500 for a copy. {{GROCER CLUB }}