Ian Smith, mdSimply Organic www.simplyorganic.net Space: 10,000 sq ft including a mezzanine Product lines: 1,100 Customers: Database of 25,000 who have requested catalogue Average basket: £60 Logistics: Sub-contract delivery £5 customer charge. Deliver Tuesday to Saturday before 12. Order delay 38 hours. No frozen products. Suppliers: 45 (three accept orders online) The future: I think the big retailers, certainly banks, estate agents etc will go e-commerce and there will be a lot of empty shops. There will be a resurgence of small retailers into the high street. A good proportion of those will be specific to that community. They will also have web sites and will serve the whole globe. {{FEATURES }}