Sir; It was with amusement that I read last week's letter from Gloria Williams who described herself as a Mace retailer'. Maybe I am just a cynical old sales manager, but the letter read like a Mace head office mission statement from Mike Bowen himself. If the Mace fascia really is perceived as the quality brand by customers, why doesn't anybody else know about this outside Mace HQ (with the exception of Gloria Williams)? JP Williamson Sandbach, Cheshire {{LETTERS }}