Waitrose news and analysis
Most recent first...
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NewsWaitrose recalls ready meal after spring rolls added in error
The presence of ‘undeclared allergens’ was caused after the manufacturer mistakenly replaced onion bhajis with spring rolls containing soya and sesame
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NewsWaitrose launches ‘last minute’ travel money service in stores
The John Lewis Partnership has been ramping up its financial services offer to fund its ongoing turnaround plan
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NewsDubai-style chocolate biscuits, cocktails and ice creams hit shelves
Fox’s and The Drinks Bureau have unveiled NPD inspired by the viral trend
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NewsJohn Lewis trialling ‘last minute’ gift deliveries with Uber Eats
The pilot will launch in an initial two stores, ahead of a future nationwide launch
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NewsWaitrose rolls out subscription service for online delivery slots
The new ‘Delivery Pass’ will allow shoppers to pay upfront for a subscription period of one month, six months or 12 months
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NewsCastle Dairies and Halen Môn launch premium butter
Castle Dairies has teamed up with Halen Môn to create a premium range of salted butters
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NewsLidl takes Grocer of the Year in glittering Grocer Gold Awards 2025
Lidl won the top award on a night in which the likes of Tesco CEO Ken Murphy, Asda store manager Shaun Parker and Bold Bean Co founder Amelia Christie-Miller were also honoured
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Events & AwardsWaitrose leads the pack with best availability in Grocer 33
Waitrose came out on top in the battle against empty shelves – no mean feat considering it has the smallest supermarkets by square footage most weeks
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Events & AwardsThe Grocer Gold Awards 2025: Grocer 33 - Service
Waitrose breezed its way to being named the best supermarket for customer service once again
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NewsWaitrose to open ‘multimillion’ distribution centre to spearhead store expansion
Mountpark Bristol 360 will be the grocer’s first logistics hub in the south west of the UK
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NewsWaitrose expands retail media capabilities to allow offsite advertising
Any brand partnering either with Waitrose or John Lewis will be able to run advertising campaigns across connected TV, online and in display ads on other websites
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Grocer 33Waitrose Romsey: Grocer 33 store of the week
Store manager Kate Slater on heatwave sales, the ‘Eton Mess town’ and giving customers choice
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Grocer 33‘Quick and efficient’ store delivers win for Waitrose
Despite being this week’s smallest store, Waitrose performed best on availability
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NewsWaitrose expands offers to Uber Eats for loyalty members
MyWaitrose members can now access offers on their on demand orders, if they link their MyWaitrose and Uber Eats accounts
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NewsWaitrose to open first new supermarket for seven years near Bristol
It’s the first new supermarket Waitrose has confirmed since it kicked off its latest store investment plan last year, and will be the first new ‘full line’ shop to be opened since its Evesham store in 2018.
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NewsJohn Lewis waters down WFH rules in order to improve ‘collaboration’
Members of its commercial and buying teams will need to work from a John Lewis office, store or visit a supplier at least three days a week
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NewsJohn Lewis poaches M&S marketing director to be new chief customer officer
John Lewis has poached M&S’s marketing director to be its new chief customer officer
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NewsWaitrose and Co-op slam rivals for breaking meat sourcing commitments
Waitrose said sourcing imported beef ‘undermined the industry’s credibility with the farming community’
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Comment & OpinionWaitrose: British farmers need support from supermarkets
As British farmers grapple with rising costs, labour challenges and policy uncertainty, it’s disappointing to see retailers backing away from their promises, says Jake Pickering of Waitrose
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Grocer 33Waitrose Lichfield: Grocer 33 store of the week
‘We don’t want anyone to be better at service than us’