Marks & Spencer news and analysis
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Comment & OpinionWhat can M&S’s ‘cyber incident’ teach retailers about trust?
The latest retailer to fall foul of a ‘cyber incident’, M&S has been praised for its honest and open approach to dealing with the fallout. Can other retailers learn a lesson about transparency?
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NewsM&S apologises to customers over ‘cyber incident’
M&S said it had been managing the incident ‘over the last few days’
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NewsM&S and Iceland add Dubai-style chocolate bars amid viral trend
M&S has added a Pistachio version of its chunky tablet, The Big Daddy
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NewsSoho House favourite Lady A Provence Rosé launches in M&S
Soho House’s Lady A Provence Rosé has launched in selected M&S Foodhalls nationwide
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NewsReal Bread Campaign has ‘concerns’ over M&S’s ‘five-ingredient’ rolls
The campaign group highlighted a need for M&S to offer further clarity
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Comment & OpinionM&S one-ingredient corn flakes show folly of HFSS ad ban
Rather than being celebrated as a major step toward ingredient simplicity, critics dismissed the innovation as a marketing gimmick, says Craig Ralph, client services director at SPQR
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NewsLuxury chocolate Easter eggs driving increased seasonal spend for Brits
GlobalData found that shoppers planned to spend an average of £124.75 this Easter
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NewsM&S sparks debate with ‘Only 5 ingredient’ chocolate bar – that contains nine ingredients
The Dark Chocolate and Coconut Date Bar is among the latest additions to the retailer’s ‘Only… ingredients’ range, which launched in March
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NewsTrump tariffs: M&S could ‘change mind’ about selling Percy Pig sweets in the US
M&S chairman Archie Norman said Percy Pig was the retailer’s ‘gift to America’ but added ‘we might have to change our minds’
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NewsMedia Bites 4 April: recession fears over US tariffs, NI whiskey, Percy Pig
The UK, EU and Asian economies are at risk of falling into recession this year after Trump increased US tariffs
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NewsNew HFSS rules mean M&S Christmas ad cancelled, claims chairman
‘This country is regulating to stop people talking about mince pies during the day,’ Archie Norman said
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NewsFormer Marks & Spencer co-CEO joins Sainsbury’s in board shake-up
It marks a return to retail for Katie Bickerstaffe, since she stepped down from her role as joint co-CEO of M&S in July 2024
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NewsCity snapshot: former M&S CEO joins Sainsbury’s board
Katie Bickerstaffe will be joined on the Sainsbury’s board by Steve Hare, CEO of software company Sage
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NewsM&S chairman: online grocery is ‘a desert of profit’
‘There’s been more wealth destroyed by people trying to develop food online businesses than any other industry I can think of,’ said M&S chairman Archie Norman.
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NewsM&S investing £50m in stores in the north west, bringing 300 jobs to the region
The investment is part of M&S’s store renewal and rotation programme, credited with helping drive the retailer’s successful turnaround
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Comment & OpinionM&S single-ingredient cereal sacrifices health for image
Companies need to demonstrate trustworthiness when it comes to health claims, says Anthony Warner, development chef at New Food Innovation and author of The Angry Chef
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Range PreviewCavapoos, dinosaurs and Custard Cream Eggs: M&S Easter range 2025
Marks & Spencer is embracing indulgence and novelty this Easter with a range that reflects growing consumer appetite for loaded and layered eggs
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NewsMedia Bites 21 March: interest rates, high street taxes and The Vegetarian Butcher
The papers have been focusing on BoE interest rates, UK high street taxes and Unilever’s offloading of The Vegetarian Butcher
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Comment & OpinionAre M&S’s one-ingredient corn flakes really any healthier?
M&S took simplification of food to the next level earlier this week, with its one-ingredient corn flakes – but are consumers missing out?
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NewsM&S goes public as first retailer to back Neighbourly’s new surplus food initiative
As revealed by The Grocer last month, M&S is the first retailer to trial a new redistribution scheme allowing individuals to collect donations of unsold food directly from stores for the first time