Rapid delivery news & analysis
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NewsJohn Lewis pushes into AI shopping, TikTok Shop and on-demand delivery
The retailer’s products will be “served to customers looking for inspiration on AI platforms” such as Google Gemini and ChatGPT, from later this year.
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Promotional FeaturesHow rapid response can buy retailers loyalty far beyond Mother’s Day
Annual events such as Mother’s Day put a huge expectation on grocery retailers to curate the perfect gifting inventory – whether bought in-store or, increasingly, online. So, how can they respond in a way that will secure not just that day’s purchase, but longer-term consumer loyalty.
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NewsTim Steiner: Ocado ‘not blameless’ in CFC closures of major partners
Tim Steiner said ‘we have learnt important lessons’ as the company prepares to re-enter international markets as exclusivity agreements come to an end
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NewsPizza Express jumps on chicken trend with mac & wings concept
The menu includes a selection of wings in Lemon & Herb, BBQ, Buffalo, and Hot Honey flavours
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NewsOcado to axe 1,000 jobs in cost-cutting restructure
Under the restructure, 1,000 jobs will be lost as Ocado fold its commercial brands Ocado Solutions and Ocado Intelligent Automation into a single entity
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NewsJoybuy testing ‘shop the look’ feature for grocery products
Familiar in fashion retail, the ‘shop the look’ feature has been applied to an image of a thirsty woman in front of a packed fridge
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NewsJust Eat takes Starship robot delivery to Sunderland
Just Eat and robot company Starship have launched a joint hot takeaway delivery service in Sunderland
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ProfilesMy food & drink job: Sophie Lister, senior territory manager, Just Eat
‘I am Leeds born and bred and being a local and working with locals is brilliant as I want to put Leeds on the map’
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NewsMorrisons adds Nutmeg clothing to home delivery for the first time
Morrisons shoppers can now order ‘clothing essentials’ like underpants, tights and babygrows as part of their online grocery shop
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NewsCo-op quick commerce guru quits; logistics leader to follow
The driving force behind Co-op’s quick‑commerce strategy has quit, as allegations of a ’toxic culture’ and senior exits add to uncertainty following last year’s cyberattack
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NewsDeliveroo and Liberis partner to offer restaurants access to funding
The programme will allow restaurants and food operators to access finance in the same place they manage delivery orders
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NewsJust Eat launches robo-dog delivery trial in Milton Keynes
The robo-dogs can bound up staircases, reach speeds of 14km an hour, open gates, dodge (actual) dogs and carry 30kg of food
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NewsJoybuy taps brands for direct supply ahead of launch next month
The online retailer has already established ‘dedicated brand pages’ on its site and app for brands
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NewsIceland Foods’ Amazon partnership now ‘nationwide’ after Northern Ireland launch
Iceland has also expanded the offer to Cardiff, Edinburgh and Nottingham
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NewsJD.com launches express delivery service JoyExpress ahead of Joybuy launch
JoyExpress will deliver in branded uniforms and vehicles, ‘reflecting the company’s commitment to professionalism’ JD.com said.
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NewsAmazon launches second Amazon Now rapid delivery dark store
It follows the launch of QLD1 – Amazon’s first dark store in London – last month
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NewsBooker’s delivery platform Scoot signs up 300 symbol retailers
Booker launched Scoot in February 2025 for its symbol retailers, giving them the opportunity to deliver groceries in their local communities within 30 minutes
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NewsSainsbury’s gives Chop Chop rapid delivery app the chop
“Chop Chop is dead. Long live Chop Chop!”
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NewsOne in seven restaurants on major delivery apps is a dark kitchen
An industry definition will bring dark kitchens ‘under strict planning and public health oversight for the first time’
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Analysis & FeaturesCan ‘Amazon Now’ succeed where Fresh stores failed?
Amazon is entering an established rapid delivery market. It may be behind rivals, but the giant has a ready-made customer base