All Loyalty articles
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Partner FeaturesPayment perfected: how faster checkout boosts baskets
Why smoother payments can make abandoned baskets a thing of the past.
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NewsHalf of UK shoppers plan to cut Christmas food and drink spend
Shoppers are also looking to make their rewards work harder, with more than two-thirds planning to spend loyalty card points this Christmas
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NewsJust Eat launches courier loyalty programme that unlocks perks for high performers
Following a pilot of the Extra loyalty scheme in Newcastle, Belfast, Dundee, and Portsmouth, it is now being rolled out across the UK.
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Feature SynopsisFocus On Easter & Spring: 16 January
Easter isn’t all about chocolate, hot cross buns and roast lamb
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NewsMorrisons More Card members to get 25% off The Best products
The discounts feature across Morrisons’ The Best and The Best Signature Collection ranges
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Comment & OpinionTaste will become retail’s next competitive advantage
Retailers have never had more data on their customers but as AI makes personalisation universal, the real edge may be creative judgement, not algorithms, says Louise Odquier, strategy director at Imagination
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NewsMorrisons rolls out data-led range optimisation programme
The retailer has recently completed trials across three supermarkets and is currently rolling the plan out more widely across its estate
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NewsCo-op extends Circana deal to drive growth through data
The renewed agreement marks the next phase of Hive’s development, enabling Circana and Co-op to expand its capabilities through new data assets and measurement solutions
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NewsMorrisons updates More Card app with ‘sharper offers’ and shopping list builder tool
The update is designed to “make shopping easier and help customers get more value from their More Card” the supermarket said
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NewsMid-life shoppers least loyal to retailers and grocery brands, says IGD
The research found that housing costs and bills consume almost half (49%) of monthly spending among 45 to 54-year-olds
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Comment & OpinionWho are Boots’ new owners and what will they do?
While the Westons in the UK control ABF and Fortnum & Mason, Boots’ new owners are the separate Canadian branch of the family. So what can they bring to the 177-year-old British retailer?
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NewsLidl investing £75m in loyalty offers between now and Christmas
Lidl said it had already ploughed £400m in price cuts and promotions this year as it announced the new investment today
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NewsSainsbury’s upgrades app with AI-powered basket builder
Shoppers can build online baskets by taking photos of handwritten lists or entering prompts like ‘ingredients for a spaghetti bolognese’
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Comment & OpinionLoyalty schemes: Lidl is flying, but does Aldi boss have a good point?
In one corner, Aldi’s UK chief Giles Hurley has said loyaly schemes are ‘duping’ customers; in the other, Lidl is beating Aldi on every metric of sales growth, thanks partly to its loyalty scheme
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NewsLidl boss answers Aldi chief over loyalty discounts
‘Listening to our customers is the most important thing,’ said Lidl GB CEO Ryan McDonnell
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NewsAsda pilots new ‘Rewards Plus’ feature in latest loyalty expansion
Scottish shoppers will be able to unlock additional spending cash pots and fuel savings throughout October under the latest loylaty pilot
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NewsMorrisons cuts price of meal deal by 10p in food-to-go expansion
It makes Morrisons’ meal deal the ‘cheapest on the market’, the supermarket said
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NewsAldi chief claims rivals are ‘duping customers’ with loyalty discounts
Giles Hurley used Aldi’s annual results as a new opportunity to ‘call out’ rivals’ loyalty discounts as ‘perceived rather than real’
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NewsCo-op Group banks on summer momentum and Southern Co-op deal to boost H2 growth
It comes as the society released its half-year results today (23 September), which showed underlying losses grew to £45m in the six months to 4 July 2026, up from £32m in H1 2025
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NewsWhittard sales jump 15% as website traffic soars
Sales have soared at premium tea and coffee retailer Whittard of Chelsea, after customers flocked to sign up to its loyalty programme