All Loyalty articles
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Comment & OpinionTesco’s new strategy: this time it’s (even more) personal
After posting another stellar set of results, Tesco’s unveiled a new strategy. What’s it all about?
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Analysis & FeaturesAs inflation bites, why are budget food ranges disappearing?
With the cost of living squeezing shoppers ever harder, you’d expect value ranges to be expanding – but the opposite is true. What’s going on?
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NewsM&S launches ‘Sparks wallet’ in more personalised loyalty scheme
The feature is at the heart of a ‘new and transformed’ Sparks programme launched today
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NewsTesco and Adobe sign AI deal to boost Clubcard personalisation
The ‘strategic AI partnership’ is focused on personalising the content and offers Tesco serves up to its Clubcard members and ‘better anticipating’ their needs along the shopping journey
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NewsMorrisons revives retro loyalty stamps in renewed More Card push
The promotion, with crystal glassware brand Spiegelau, follows Morrisons’ promotion with Pyrex last year
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NewsSainsbury’s Nectar360 partners with Uber and Uber Eats
It marks the first time Nectar has partnered with a ride-hailing platform
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KVI TrackerRetailer promotions help drive down Easter confectionery prices
In the absence of multibuy offers, retailers are leveraging loyalty and price promotions to keep down the price of Easter treats
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NewsPizza Hut upgrades loyalty programme to reward frequent customers
Customers can earn stamps that can be redeemed for treats with every delivery or collection order
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NewsMorrisons expands More Card with game and free rewards in latest loyalty move
Morrisons wants to grow participation into its More Card by simplifying the rewards and offers available
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NewsWaitrose reintroduces loyalty pricing on Easter chocolate
MyWaitrose members can enjoy a third off a selection of Cadbury Easter Eggs and Lindt Lindor truffles
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Comment & OpinionMorrisons is turning a corner while Asda hits a dead end
There is light at the end of the tunnel for Morrisons, says David Sables, CEO of Sentinel Management Consultants
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NewsFormer Tesco CCO Alessandra Bellini joins Barrows Connected Store board
Barrows Connected Store will be looking to Bellini to provide ‘unbiased, strategic guidance and independent oversight, helping to challenge internal thinking and support long-term growth’
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Promotional FeaturesHow rapid response can buy retailers loyalty far beyond Mother’s Day
Annual events such as Mother’s Day put a huge expectation on grocery retailers to curate the perfect gifting inventory – whether bought in-store or, increasingly, online. So, how can they respond in a way that will secure not just that day’s purchase, but longer-term consumer loyalty.
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Comment & OpinionWhy alcohol brands don’t need to ‘go big’ with marketing
These moments generate reach and talkability, but what they don’t reliably do is build loyalty, says Siobhan McDade, chief publishing officer at Jungle Creations
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NewsMorrisons hails generous customers as Marie Curie fundraiser raises £5m in 15 months
Morrisons shoppers had donated thousands to the charity through a feature added to the More Card app
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NewsMorrisons plans physical coupons push in new ‘old school’ loyalty strategy
Physical coupons will be offered to customers in ‘real time’ at the till based on data from their transactions in store
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Analysis & FeaturesWhy the ONS changing its pricing methodology is so important
The ONS is hugely increasing the number of prices counted to calculate grocery inflation – with far-reaching implications
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WhitepapersIs your grocery basket strategy future-proof?
A new report from Savi reveals UK grocery shoppers are returning to physical stores in record numbers while demanding instant, frictionless rewards to maintain brand loyalty in an value-driven market.
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NewsData: Lidl Plus is UK’s fourth most popular loyalty scheme
New research shows Lidl Plus is fourth most popular loyalty scheme, with women more likely then men to bother with loyalty memberships
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Analysis & FeaturesHow symbol groups are investing to win retailer loyalty in 2026
Facing a cost of living crisis, the decline of tobacco sales and the rise of major mults in the convenience space, symbols are pulling out all the stops to attract retailers and protect margins