All Loyalty articles
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Comment & OpinionMorrisons is turning a corner while Asda hits a dead end
There is light at the end of the tunnel for Morrisons, says David Sables, CEO of Sentinel Management Consultants
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NewsFormer Tesco CCO Alessandra Bellini joins Barrows Connected Store board
Barrows Connected Store will be looking to Bellini to provide ‘unbiased, strategic guidance and independent oversight, helping to challenge internal thinking and support long-term growth’
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Promotional FeaturesHow rapid response can buy retailers loyalty far beyond Mother’s Day
Annual events such as Mother’s Day put a huge expectation on grocery retailers to curate the perfect gifting inventory – whether bought in-store or, increasingly, online. So, how can they respond in a way that will secure not just that day’s purchase, but longer-term consumer loyalty.
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Comment & OpinionWhy alcohol brands don’t need to ‘go big’ with marketing
These moments generate reach and talkability, but what they don’t reliably do is build loyalty, says Siobhan McDade, chief publishing officer at Jungle Creations
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NewsMorrisons hails generous customers as Marie Curie fundraiser raises £5m in 15 months
Morrisons shoppers had donated thousands to the charity through a feature added to the More Card app
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NewsMorrisons plans physical coupons push in new ‘old school’ loyalty strategy
Physical coupons will be offered to customers in ‘real time’ at the till based on data from their transactions in store
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Analysis & FeaturesWhy the ONS changing its pricing methodology is so important
The ONS is hugely increasing the number of prices counted to calculate grocery inflation – with far-reaching implications
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WhitepapersIs your grocery basket strategy future-proof?
A new report from Savi reveals UK grocery shoppers are returning to physical stores in record numbers while demanding instant, frictionless rewards to maintain brand loyalty in an value-driven market.
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NewsData: Lidl Plus is UK’s fourth most popular loyalty scheme
New research shows Lidl Plus is fourth most popular loyalty scheme, with women more likely then men to bother with loyalty memberships
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Analysis & FeaturesHow symbol groups are investing to win retailer loyalty in 2026
Facing a cost of living crisis, the decline of tobacco sales and the rise of major mults in the convenience space, symbols are pulling out all the stops to attract retailers and protect margins
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NewsMorrisons launches online travel service to drive More Card expansion
With More Card particpation above 81%, Morrisons is targetting further growth over the next year
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NewsLoyalty schemes trump AI as most valued supermarket technology
Only 4% of shoppers said ‘the ability to compile lists and order products via AI agents’ was very important to them
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ProfilesNectar360 MD Amir Rasekh on EDM, loyalty and ghormeh sabzi
‘I really value flexible working environments, and we are lucky to have this at my workplace’
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Comment & OpinionFood prices will rise in 2026 – and suppliers need them to
The 2026 pricing round will filter into retail prices across late January and February, taking inflation back up to 5%, says David Sables, CEO of Sentinel Management Consultants
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NewsAsda vows to undercut Tesco, Morrisons and Sainsbury’s loyalty prices by up to 50%
A year on from relaunching Asda Price, Allan Leighton is laying down the gauntlet in a renewed price offensive
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NewsPremium on-demand app Zapp launches subscription scheme
Zapp is offering a free one month trial of its new subscription service
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Comment & OpinionRetailers must navigate grocery’s trickiest Christmas trends
Financial pressures remain front of mind for many households across the UK, notes Luke Hand of Mail Metro Media
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NewsWaitrose publishes ‘wrapped’ review of loyalty scheme members’ choices
The supermarket confirmed that its Fairtrade bananas were the most popular product for MyWaitrose customers
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Comment & OpinionDoes the government’s babymilk action plan go far enough?
Retailers were quick to back Starmer’s announcement, but some health and early stage nutrition experts are arguing the government’s plans don’t go far enough
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NewsSupermarket loyalty discounts allowed on babymilk under government plan
Ministers will accept recommendations made by the CMA in February