All Loyalty articles – Page 3
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NewsMorrisons signs ex-Lidl COO following Asda management shake-up
Before taking a role at Morrisons, Heslop had been due to join Asda to run its stores and distribution network
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InterviewsZuber Issa: it’s back to basics for EG’s Man on the Move
Having ‘changed the forecourt sector for the better’ with EG, and learning from the ‘beast’ that is Asda, Zuber Issa is turning his focus to EG On The Move
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NewsLidl enhances loyalty app personalisation with ‘in your store’ discounts
The change as of this week is to give greater visibility to discounts specific to the shopper’s favoured store, according to Lidl
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NewsMorrisons offers 10% discounts to disabled shoppers in new online trial
Morrisons said the partnership would start as a trial to validate the benefit to the disabled community across the UK
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NewsTesco scraps Clubcard app pay at till feature
Until now, Tesco loyalty scheme members had been able to use the app to select ‘Pay in-store’ to pay for their shopping and collect Clubcard points
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NewsMorrisons launches retro-style stamps push in latest move on loyalty
The promotion runs until 8 June, with the final redemption date set for 22 June
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Grocer 33Tesco Neath: Grocer 33 store of the week
‘We’ve got some exciting new prices and price matches coming up to mark Clubcard’s 30th anniversary’
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Comment & OpinionTesco Clubcard 30 years on: how one little card changed the face of British retail
The success of Tesco Clubcard has been driven by the need to serve its customers better, says group customer director, Becky Brock
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NewsTesco staff share £9m gift to celebrate 30 years of Clubcard
Tesco is celebrating 30 years of its Clubcard loyalty scheme this weekend, with a gift to colleagues worth more than £9m
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NewsLidl giving away £10 shopping vouchers as ‘Valentine’s Day treats’
The rewards are offered today in the Lidl Plus loyalty app
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NewsParents overpaying by £300 a year on infant formula, CMA finds
The regulator launched its investigation in 2023 after finding manufacturers had raised prices by as much as 36%
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NewsAldi to give away £3,000 in vouchers on Random Acts of Kindness Day
The discounter is having another go at rewarding loyalty with a receipt-based competition
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NewsTesco wins loyalty clash as Sainsbury’s ad complaint rejected
The ASA has rejected Sainsbury’s complaint about a Tesco poster that claimed Clubcard points were worth twice as much as Nectar points when converted to spend on groceries
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NewsSainsbury’s rolls out ‘lock’ to counter wave of Nectar points fraud
Sainsbury’s has introduced the function after hundreds of Sainsbury’s shoppers have reported having their accumulated Nectar points stolen
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NewsTesco launches new hyper-personalised Your Clubcard Prices trial
Last year Tesco started launching the personalised Clubcard promotion for millions of customers, driven by a tie-up with AI technology company Eagle Eye
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Analysis & FeaturesCan Allan Leighton’s price push roll back the years for Asda?
Asda has unveiled 4,000 price cuts and a heavyweight marketing push – but its discounter price match scheme has been dropped
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NewsAsda vows to be ‘cheapest’ as it brings back Rollback prices
The retailer is set to launch a new heavyweight advertising campaign fronted by Joe Wicks
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NewsTesco to cut 400 jobs as it ‘simplifies’ the business
The Tesco job cuts come despite the supermarket recording its “biggest ever” Christmas sales
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NewsUbamarket launches AI loyalty app in convenience sector
Ubacart app offers exclusive, personalised promotions, which are applied when shoppers present the digital loyalty card at the checkout
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Analysis & FeaturesPoundland: what’s gone wrong and what can it do to fix it?
Distracted by an expansion opportunity, management ‘took their eye off the ball’ as a crisis was developing in the customer offer