All Loyalty articles
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Analysis & FeaturesWhy the ONS changing its pricing methodology is so important
The ONS is hugely increasing the number of prices counted to calculate grocery inflation – with far-reaching implications
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WhitepapersIs your grocery basket strategy future-proof?
A new report from Savi reveals UK grocery shoppers are returning to physical stores in record numbers while demanding instant, frictionless rewards to maintain brand loyalty in an value-driven market.
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NewsData: Lidl Plus is UK’s fourth most popular loyalty scheme
New research shows Lidl Plus is fourth most popular loyalty scheme, with women more likely then men to bother with loyalty memberships
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Analysis & FeaturesHow symbol groups are investing to win retailer loyalty in 2025
Facing a cost of living crisis, the decline of tobacco sales and the rise of major mults in the convenience space, symbols are pulling out all the stops to attract retailers and protect margins
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NewsMorrisons launches online travel service to drive More Card expansion
With More Card particpation above 81%, Morrisons is targetting further growth over the next year
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NewsLoyalty schemes trump AI as most valued supermarket technology
Only 4% of shoppers said ‘the ability to compile lists and order products via AI agents’ was very important to them
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ProfilesNectar360 MD Amir Rasekh on EDM, loyalty and ghormeh sabzi
‘I really value flexible working environments, and we are lucky to have this at my workplace’
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Comment & OpinionFood prices will rise in 2026 – and suppliers need them to
The 2026 pricing round will filter into retail prices across late January and February, taking inflation back up to 5%, says David Sables, CEO of Sentinel Management Consultants
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NewsAsda vows to undercut Tesco, Morrisons and Sainsbury’s loyalty prices by up to 50%
A year on from relaunching Asda Price, Allan Leighton is laying down the gauntlet in a renewed price offensive
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NewsPremium on-demand app Zapp launches subscription scheme
Zapp is offering a free one month trial of its new subscription service
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Comment & OpinionRetailers must navigate grocery’s trickiest Christmas trends
Financial pressures remain front of mind for many households across the UK, notes Luke Hand of Mail Metro Media
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NewsWaitrose publishes ‘wrapped’ review of loyalty scheme members’ choices
The supermarket confirmed that its Fairtrade bananas were the most popular product for MyWaitrose customers
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Comment & OpinionDoes the government’s babymilk action plan go far enough?
Retailers were quick to back Starmer’s announcement, but some health and early stage nutrition experts are arguing the government’s plans don’t go far enough
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NewsSupermarket loyalty discounts allowed on babymilk under government plan
Ministers will accept recommendations made by the CMA in February
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NewsSainsbury’s Nectar loyalty scheme arrives on Deliveroo
Deliveroo is the first of the aggregators to integrate with Nectar, which is the second-biggest loyalty card programme in the UK
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NewsMorrisons offers 20,000 ‘Merry More Points’ in major Christmas loyalty push
More Card holders can earn the equivalent of £20 in More Points if they spend a minimum of £50 in-store and online during four of the five key weeks to 14 December
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NewsWaitrose starts rolling out new ‘Little Treats’ across its estate
The ‘Little Treats’ initiative allows members of the MyWaitrose loyalty programme to claim up to three benefits each month
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Comment & OpinionBags for life need their fill of carrots too
Supermarkets must charge at least 10p for bags for life. But where’s the reward for shoppers?
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Analysis & FeaturesThe big deep-fried chicken fast food takeover
KFC has dominated the UK fried chicken takeaway scene since its first outlet opened in 1965. But a flock of new players is hitting high streets – and the battle of the chicken shops is hotting up
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NewsLidl adds integrated payment feature to loyalty app
Customers can now claim rewards and pay by scanning the Lidl Plus app at a till