All Loyalty articles – Page 9
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NewsAsda launches new credit card for loyalty scheme members
Shoppers using the new credit card will be rewarded through the Asda Rewards programme
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NewsAmazon Fresh launches Tesco Clubcard price-matching scheme
Amazon said the Tesco Clubcard Price Match would help customers struggling in the face of the financial squeeze
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NewsTesco launches cost of living campaign to target Clubcard holders
The retailer has already revealed that its customers have a total of £17m unclaimed Clubcard vouchers due to expire in May
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Comment and OpinionHow will inflation influence grocery shopping trends in 2022?
There has been a gradual normalisation of post-pandemic shopping behaviours which appears to now be complete, says NielsenIQ’s Mike Watkins
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NewsLoyalty tech startup Bink appoints Tim Gittins to its leadership team
Gittins previously worked for 15 years at motorway service area operator Moto Hospitality, in a number of senior posts including COO
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NewsWaitrose forced to make u-turn on loyalty scheme following flood of customer complaints
The changes will be rolling out within the next two weeks
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NewsIceland extends Bonus Card loyalty scheme to online shoppers
Iceland is also continuing to offer ‘Bonus Card Pricing’, with exclusive savings of up to 50% on selected lines
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NewsM&S to offer coffee rewards as it takes Sparks loyalty scheme to its cafés
Customers will be rewarded with a free drink for each six hot drinks purchased at the M&S Café
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NewsAsda charges suppliers six-figure sums for customer sales data
Results from Asda’s new database include insights from new Rewards loyalty app… but at a price
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NewsTesco bumps up price of meal deal for non-Clubcard holders
More than four million customers buy Tesco meal deals every week, according to the supermarket.
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Comment and OpinionHow grocery loyalty schemes are evolving in 2022
Retailers are building out stronger, more personalised loyalty schemes to keep loyal shoppers happy, says Eagle Eye CEO Tim Mason
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Comment and OpinionBig 30’s historic losses last year only tell half the story
Last year was the most challenging for the UK’s grocery wholesalers since the Second World War
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Analysis and FeaturesWill MyWaitrose loyalty card reboot win back sceptics after axing all the free stuff?
The scheme is getting more personalised. Is that what shoppers want?
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NewsLeon launches points-based loyalty app
Leon Club members will receive 100 points for every £1 spent
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Comment and OpinionWhy Waitrose is getting more personal in its loyalty offer
The new MyWaitrose package aims to create a more personal bond with customers, says Martin George, Waitrose customer director
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NewsWaitrose to launch personalised rewards in major loyalty programme overhaul
Vouchers can be redeemed weekly via the MyWaitrose membership hub online
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NewsCharlotte Lock to join John Lewis Partnership as customer director
Lock is currently the Co-op’s director of data, digital products & loyalty
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Comment and OpinionWhy loyalty and personalisation schemes will set supermarkets apart as inflation spirals
The retailers that will gain true competitive advantage will be those who create next-level, customer-first strategies, says Kieran South, SVP UK, IRI
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Comment and OpinionWaitrose must tackle the cost of living crisis too and free newspapers or free coffee isn’t the answer
“The biggest fall in living standards since records began and what are Waitrose customers getting upset about? A free newspaper”
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Analysis and FeaturesHow supermarket loyalty schemes are aiming to trump inflation
New-look loyalty schemes have embraced everything from gamification to charity donations. How are these helping the mults retain custom amid price rises?