All Loyalty articles – Page 9
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Comment & OpinionHow a Christmas tech fail left customers with trust issues
When Morrisons and Ocado both saw their tech systems fail on the busiest Christmas shopping day of the year, customers were left wondering where to turn
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NewsSainsbury’s extends Nectar partnership with Woodland Trust
Sainsbury’s shoppers will now be able to contribute their Nectar loyalty points towards woodland conservation work until 2027
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Comment & OpinionCMA investigation highlighted the flaw in loyalty schemes
Promotions are good for short-term gain but true trust and loyalty requires a more meaningful strategy, says Patrick Finlay, MD of The Category Management Company
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NewsTurkey prices up to 22% cheaper as Christmas price cuts gather pace
Half of all frozen turkeys in the mults are cheaper year on year, analysis of Assosia data shows
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NewsOne Stop launches exclusive loyalty scheme with Snappy Shopper
Called Snappy Rewards, it allows online shoppers to unlock perks, such as free or discounted products, based on their level of spending
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NewsMorrisons ramps up loyalty scheme with rewards on all products
Morrisons relaunched the More Card in May last year promising it would bring a “radical “ overhaul of loyalty at the supermarket
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Comment & OpinionWhich? supermarket prices obsession is wrongly influencing public opinion
According to the CMA’s latest report, 40% of shoppers do not trust loyalty prices are a genuine saving, says Ged Futter, director of The Retail Mind
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NewsAldi rewarding loyalty at Christmas with ‘Big Advent Giveaway’
Every day from Sunday 1 December, customers will have the chance to win back the cost of their shopping
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Comment & OpinionAnother day, another Which? attack on supermarket prices
The CMA verdict is finally in for those ‘rip-off’ supermarket loyalty schemes - but Which? won’t be leaving it there…
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NewsSainsbury’s anti-fraud efforts causing friction at self-service tills
Shoppers are currently unable to scan reduced to clear yellow label items at Sainsbury’s self-service checkouts
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NewsCompetition watchdog probe finds 92% of supermarket loyalty deals are ‘genuine’
The CMA said it had found “very little” evidence of supermarkets lifting their “usual” prices as displayed on the offers to make the deals seem more attractive
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NewsMedia Bites 27 November: loyalty pricing, John Lewis and Christmas pet treats
The competition watchdog has cleared supermarket loyalty schemes of price manipulation
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NewsSainsbury’s Aldi Price Match sparks convenience price war
This week, Tesco fired its own convenience pricing barrage, by dropping the price of 200 items in its Express stores
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Promotional FeaturesHow UK retail will meet the demands of the informed customer
Change is inevitable for retailers as consumers become increasingly knowledge-hungry. Discover the key focus points that will help satisfy that thirst for information.
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NewsAsda data breach warning after job cuts from tech team insider
‘Asda will get a massive data breach and we all know it’
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Grocer 33Clubcard Prices helps Tesco come in cheapest by 38p
Tesco offered the lowest price for our Grocer 33 shopping list for the second week running
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Promotional FeaturesHow retailers can rise to the personalisation challenge
Personalisation is now an expected part of customer experience. American Express shares key consumer and retailer insights around optimising your personalisation efforts to see maximum returns.
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NewsMorrisons announces 5% discount for its farmers in store and online
The move is the latest extension to the retailer’s support for UK farmers, including its continued commitment to invest £1.4bn per year into British farming
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Comment & OpinionSainsbury’s Aldi Price Match convenience store move is smart
Sainsbury’s move to introduces Aldi Price Match in its convenience stores is not only an original idea, it’s a timely one
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Analysis & FeaturesLittle helps or Big Brother: AI’s role in health & obesity
Artificial intelligence means supermarkets are able to do more with data than they – or consumers – could ever have imagined. So will AI ‘nudges’ transform how people eat – or just creep them out?