Technology
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NewsShoppers ‘would rather interact with robots than humans’, says study
A study found nearly 70% of consumers said they would progressively replace store or bank visits with their voice assistant within three years
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Comment & Opinion
Sainsbury’s till-free experiment: looking to the future should never mean overlooking today’s customer
What did Sainsbury’s think was to gain from excluding cash or card-paying customers who could have already used the app?
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News
Tesco to launch Google Assistant-integrated voice shopping
The service will be the first from Tesco capable of automatically integrating customers’ online accounts with Google Assistant
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Comment & Opinion
Voice technology isn’t just for consumers - it could help retailers democratise data
Voice tech can be used to get simple answers from complex data, says Ash Patel, CIO of IRI
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News
Sainsbury’s shoppers ‘not ready’ for till-free store as trial ends
The supermarket went live with the refurbished checkout-free Sainsbury’s Local in London’s Holborn on 29 April
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Comment & Opinion
Indian robot waiting staff bring progress to the table. Sort of
A fleet of six robot servers glide unnervingly between tables, guided by sensors positioned on the floor
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Letters
Data offers a strategic alternative to shrinkflation
Costa Coffee is the latest food and drink brand to announce plans to shrink the size of its products
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News
Coca-Cola to trial delivery robots at Alton Towers
Coke said the technology could be scaled up to be used in larger delivery vehicles
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Comment & Opinion
Technology can kickstart D2C success - but the product has to be good
As direct-to-consumer sales catch on, the competitive advantage of being good at tech is likely to diminish
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News
Five food businesses join Made Smarter digital technology programme
Bell Mount Farming, Blends Holdings, Bells of Lazonby, Lancashire Farm Dairies, and Len Wright Salads are the latest companies to participate
