One Stop is rolling out order aggregation technology across its franchise estate to help retailers simplify operations and maximise home delivery sales.
The technology, provided by Deliverect, enables franchisees to manage and fulfil orders from Deliveroo, Just Eat, Uber Eats and Snappy Shopper through a single device.
The solution also offers a standardised picking process as well as an improved stock management and product scanning functionality, helping franchisees reduce errors, refund claims, staff training requirements.
One Stop said the rollout reflected its ongoing commitment to provide partners with the tools, technology and support they need to grow their businesses and unlock new revenue opportunities.
It follows a rollout of the technology across One Stop’s company-owned stores in 2022.
“Online delivery continues to create significant growth opportunities for independent retailers,” said One Stop head of online Tim Josephs.
“By providing our franchise partners with access to a proven and successful order aggregation solution, we’re helping them improve operational efficiency by simplifying the day-to-day management of online orders, while also providing actionable business insights via our state-of-the-art dashboard.
“The solution gives stores greater visibility of their performance, enabling them to identify sales trends, uncover growth opportunities and make more informed business decisions. Best of all, we’re protecting franchisees’ margins by covering all monthly integration fees.”
Raj Sangha, a One Stop franchise partner whose Erdington store was among the first to trial the solution, said: “The biggest benefit for us has been simplicity. Managing online orders across different delivery platforms used to be time-consuming, but having everything brought together in one system has transformed our day-to-day operations. It has improved efficiency for colleagues and made a noticeable difference to the overall customer experience.”
One Stop said it had provided dedicated onboarding support and guidance to help stores maximise the benefits of the platform.
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