All Omnichannel articles
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NewsTamworth Co-op rolls out new grocery delivery platform
The service has been built using Snappy Shopper’s white-label e-commerce platform
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WhitepapersThe future of retail isn’t online or offline. It’s both
The online versus in-store debate is over. UK consumers now move seamlessly between channels, with 80% discovering products online and 83% in-store, while one in five already use AI tools for product recommendations.
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Promotional FeaturesHow e-commerce can turbocharge fmcg brand growth in a tough market
Why embracing online can help grocery brands complement not cannibalise their physical grocery sales.
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NewsAmazon customers can now add fresh groceries to same-day delivery orders
Previously, fresh food could only be bought and delivered as part of a separate basket via the Amazon Grocery section of the site and app.
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NewsEasyGroup makes marketplace play with OnBuy
Stelios Haji-Ioannou’s sector-spanning brand is ‘entering mainstream online retail’
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NewsSnappy Technologies rolls out system to unify delivery marketplaces
Snappy Technologies is now available to the convenience sector after an initial trial with Southern Co-op and Heart of England Co-op last year
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Analysis & FeaturesWill AI shopping kill the supermarket website?
AI chatbots are muscling into e-commerce with product recommendations and even purchase features. Can supermarket websites survive?
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Comment & OpinionJoybuy’s ‘Double 11’ means days of sluggish delivery are numbered
Joybuy has launched with a clear and catchy delivery proposition. Consumers will respond to its simplicity
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RankingsThe Digital Capability Index 2026: how retailers compare on AI, returns and mobile
The index analyses key omnichannel functions and then weights their importance
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NewsArgos trumps Tesco to top new index of retailer digital capability
The Sainsbury’s-owned everything retailer offers shopping features most closely matched to consumer demands
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Promotional FeaturesFour areas retailers can optimise with accurate warehouse data
The retail sector is at a pivotal moment. Technology adoption is accelerating, customer expectations are higher than ever, and economic pressures continue to mount. Winning in this environment does not begin with the latest AI tool or an expensive new platform. It begins with data accuracy, says Dexory.
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WebinarsHow can brands and retailers leverage agentic AI
Generative AI is transforming how grocery products are found and purchased online, making traditional ecommerce marketing tactics increasingly irrelevant. A new webinar explores the risks and opportunities for retailers and brands.
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Comment & OpinionWho was Argos’ swooping suitor and why does Sainsbury’s want to sell?
Argos represents a ‘key piece in the puzzle’ Chinese giant JD.com is trying to solve, according to experts
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Analysis & FeaturesDragons’ Den turns 20: how has it shaped fmcg entrepreneurship?
This January marks 20 years since Dragons’ Den first graced our screens on the BBC. From Levi Roots to Amelia Christie-Miller, founders look back on their experience in the Den and consider the show’s impact on the sector
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NewsCookaway smashes £500k crowdfunding target
Cookaway is launching larder kits of specialist dry ingredients themed around Greek, Malaysian, Indian, Japanese and Spanish cuisine in Ocado in 2025
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NewsLIVE 2025 Retail Week x The Grocer full programme revealed
The one-day event showcases the latest thinking in technology, digital and customer innovation across retail and grocery
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Promotional FeaturesRetail media best practice: the five things that every brand needs to know
Retail media is flying. But with the scale and breadth the medium offers, what does good look like? Read on to learn how best to work across the funnel to achieve optimum success.
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NewsSupermarket Income REIT buys 113,000 sq ft Sainsbury’s for £50m
It joins the real estate investment trust’s omnichannel-focused portfolio of more than 70 supermarkets across the country, including Tesco, Sainsbury’s, Asda and Morrisons sites
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InterviewsPasta Evangelists’ Alessandro Savelli on his ‘romantic and beautiful’ product
Pasta Evangelists has moved from DTC boxes into restaurants. Its CEO discusses building a brand in reverse and his plans for world domination
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InterviewsMeet the woman who’s freezing Jamie Oliver
Jamie Oliver’s CCO is helping bring excitement and cleaner labels to the frozen aisle – channelling the enthusiasm of her famous boss to battle own label