All Online articles
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InterviewsRachel Eyre on building ‘a better version’ of Asda
Asda’s chief customer and digital officer is determined to bring back ‘Asdaness’ – boosting standards in stores and online while retaining its focus on price
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NewsAllwyn UK CEO Andria Vidler to step down
Allwyn UK said Vidler had led ‘the biggest transformation’ of the National Lottery since its launch in 1994
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NewsIceland offering £1 meal deals in major summer holidays promotion
The meal deal bundles include products like frozen pizza, Kellogg’s cereal and cooked ham slices, offering shoppers as much as £7 off the usual price
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NewsDeliveroo secures new deals with Robert Dyas, Honest Burgers
Customers across the UK, including in London, Bristol, Oxford and Brighton, can now order from 90 Robert Dyas stores
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NewsJust Eat partners with on-demand dry cleaner Laundryheap
Just Eat’s new service allows customers to book ‘wash & fold’ and dry cleaning directly through the Just Eat app
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NewsMarket-leading brand not top AI answer for majority of categories, analysis finds
In 28 of 40 categories analysed, the ‘most visible’ brand, according to ChatGPT, Claude and Gemini, was not the brand with the biggest market share in that category.
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NewsOcado shares jump following Korea launch and analyst upgrade
Ocado shareholders were offered a glimmer of hope this week after the turmoil-hit group launched its first Korean robo-warehouse, hailed as a “major milestone” by chief revenue officer Nick de la Vega
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NewsRanjit Boparan strikes Muscle Food rescue deal to add to meat empire
Boparan Private Office acquired the business and assets of Muscle Foods Ltd from administrators at insolvency firm Mackay Goodwin
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NewsDeliveroo using dark kitchens as fulfilment hubs for non-food retailers
Deliveroo, which has more than 20 Editions sites across the UK, will be using them to fulfil beauty orders
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NewsJust Eat voice AI users find food faster, more influenced by recommendations
‘The biggest challenge in food delivery today isn’t finding restaurants. It’s deciding’
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Promotional FeaturesHow one cider business boosted online sales by 21%
Westons was barely making a dent in online sales. Nine months later it was selling a case of cider every two minutes on Black Friday. Here’s how the cider maker cracked e-commerce.
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Grocer 33Waitrose topples Ocado in Birmingham online shop battle
After two online wins in a row, Ocado was toppled by Waitrose, which posted an exceptional score of 96
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Grocer 33Waitrose online director Laura Burbedge on ‘treating up’ and extending hours
‘We have a dedicated team who are continuously analysing and refining the search function. Search is the easiest way for a customer to build a basket, so it’s a constant and sustained effort to make sure it’s better’
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Grocer 33Amazon relies less on deals to take another win as cheapest supermarket
Amazon undercut Asda by £3.91, making it 5.3% cheaper than its rival
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NewsTesco invests in stores and staff to meet demand of new Uber Eats and Deliveroo deals
Staff have taken to online forums to share concerns they won’t be able to cope with the influx of orders
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Comment & OpinionLidl’s scan & shop system works perfectly… I can’t believe it!
This is a discounter, with tighter margins to protect than Tesco, Sainsbury’s or Waitrose – and that’s what makes the experience so incongruous
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NewsSouthern Co-op expands Gander rollout across Welcome franchise estate
The society began rolling out Gander across the franchise estate in September, with 12 stores now live overall
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NewsCDS Superstores secures £190m credit facility to fuel expansion
CDS Superstores, which also owners Homebase and Bathstore, said it would use the financing to continue its rollout of new format ‘The Range Superstores’, as well as enhancing AI search online
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NewsOcado trading director departs business
He will be replaced by Ayaz Alam, who is joining Ocado having spent two decades at Asda
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NewsWaitrose to permanently extend rapid delivery hours at some stores
Most stores will fulfil orders until midnight while some of the most high demand stores will offer deliveries 24/7