Marks & Spencer news and analysis – Page 2
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NewsMedia Bites 11 June: M&S, imported meat, EG Group, Poundland
The resumption of online orders at M&S receives plenty of coverage in the media. For example the FT notes it will take ‘weeks’ to restore some online services as fashion ranges return
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Analysis & FeaturesHow the ultra-processed food narrative has splintered and why
In the absence of a single, agreed-upon definition of what constitutes a UPF, individual definitions, scoring systems and frameworks are emerging
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NewsM&S resumes online orders seven weeks after cyberattack
M&S online clothing orders are back, seven weeks after cyberattackers struck
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NewsM&S grocery sales growth slowed dramatically after cyberattack, data suggests
Previously unpublished NIQ data suggests M&S sales growth slowed to just 0.8% in the four weeks to 17 May
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Category ReportOwn label shines: trends in own label 2025
Private label is grocery’s star performer, winning value share from brands thanks to exclusive and premium lines
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NewsM&S hackers sent abusive extortion email ‘direct to CEO’
The email was sent on 23 April by the hacker group Dragon Force, and included a darknet link to a portal for ransomware victims to negotiate payment, according to the BBC
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NewsCo-op systems now ‘stable’ after punishing cyberattack
Co-op is making ‘significant progress towards a full and complete recovery’
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Comment & OpinionWhat the M&S cyberattack tells us about modern crisis comms
In an era where engagement, not accuracy, determines reach, crisis comms cannot be confined to corporate statements and press releases, says Scott Sadeghian-Tehrani, media strategy director at 26PMX
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Range PreviewM&S launches 100 new or refreshed food lines for summer
The Shred N’ Share Dine In deals serve four and consist of a main to share and four extras for £20
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NewsMedia Bites 3 June: M&S CEO’s pay rise, dangerous TikTok sellers, Walmart & automation
All the top retail news and headlines from Tuesday 3 June 2025
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NewsM&S stores staging walk-in recruitment open days amid cyberattack disruption
M&S suspended online recruitment, along with clothing and home orders, after hackers took control of its systems in a cyberattack in April
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NewsLaw firm signs up 300 M&S customers in days for class action data lawsuit
Thompsons Solicitors has made it easy for M&S customers to sign up with an online form, while another firm is gathering claims on Facebook
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NewsShoppers to tighten belts as grocery inflation ramps up in May
Kantar’s monthly grocery sales figures also revealed M&S maintained strong growth levels despite being hit by a high-profile cybersecurity incident. The retailer generated a 12.3% rise in spending on groceries in the 12 weeks to 18 May 2025
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NewsWhy Zoe should be happy to live and die by the UPF sword
Zoe has bristled at the ASA’s ruling over its ad – but it has also pushed the ‘UPFs = bad’ message to its customer base
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NewsMarks & Spencer names retail director for newly created role
Marks & Spencer has appointed ex-Coles exec Thinus Keeve to the newly created role of retail director
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NewsM&S snaps up 12 former Homebase sites to build new Food stores
The retailer is planning to open its largest ever standalone M&S Food store in Godalming in summer 2026, at 22,000 sq ft
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NewsMedia Bites 27 May: M&S, trade deals and store security
Papers had plenty to pick over during the long weekend, but the ongoing M&S developments, the UK’s trade deals and ramped-up store security measures were the frontrunners for many.
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Analysis & FeaturesHow far has the cyberattack knocked M&S off course?
Turning all the retailer’s systems back on is ‘complex’, says CEO Stuart Machin
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NewsMedia Bites 23 May: Matthew Barnes, M&S cyberattack, Klarna
The shock departure of Tesco UK CEO Matthew Barnes is the top story in the nationals
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NewsMedia Bites 22 May: HFSS ad ban delay, M&S loss and Harvey Nichols hampers
Yesterday’s food and drink headlines were largely dominated by the rising rate of inflation and the revelation that M&S profits have taken a £300m hit