Makro is to introduce hundreds of new products and give its entire 33-store network a make-over. The wholesaler said it would draw on the buying clout of its German parent company Metro, the world's third-largest retailer, to help it source 1,000 extra lines with a particular focus on fresh produce.
It would also tap the experience of Metro operations across the world to develop new ideas. In France, for example, Metro supplies produce for Michelin-starred restaurants and Makro believes it could use this knowledge to provide better fresh food for UK chefs.
Meanwhile, the wholesaler plans to install improved fixtures and new signage in all depots. Makro began revamping selected stores as long ago as November 2005, but said every depot would now get the treatment. "We have listened to our customers' needs, and drawn upon the experiences and success of Metro across the globe to develop a template for best practice," said MD Hannes Floto.