Hello. I hear you offer personal shopping. How soon can you squeeze me in? Wait a moment, I will just call an ambassador for you. (Offline) The sellotape's gone missing, everything's gone missing. Ambassador: "You can come in today, will you bring your shopping list?" Actually, I need to lose some weight, will you be able to recommend a diet and exercise plan for me, and some low calorie foods? Of course, we have a trained fitness instructor on hand, and I will pick out some Weight Watchers foods. It will all take about an hour. Great! Will there be drinks and snacks, too, like in Harvey Nicks? Yes, there will be free coffee. I'll meet you at the Welcome Wall at 4pm. {{COUNTERPOINT }}