What has been the bestselling product lately?
Our healthy ranges have been popular, with probiotic drinks selling especially well, thanks to shoppers setting their new year resolutions. January is the month that customers decide to lose some weight, so rowing machines and bicycles have been great sellers for our general merchandise department. However, we haven't noticed sales of puddings going down so shoppers seem to still be indulging themselves now and again. Locally sourced produce is also extremely popular for people in this area and Malcom Allan meats go down a storm.
Are you prepared to hand out £40 fines on car park cheats?
I think our customers will generally be understanding about the fines. But if someone is wrongly parked in a parent and child bay, we will politely ask them to move first, and only resort to issuing a fine if they refuse. Ultimately,
everyone is treated fairly and equally at Asda, from the shoppers right up to Andy Bond.
Is it challenging being located in a multi-storey building in a town centre?
It has advantages and disadvantages. We have great links with the community because we are so centrally located, and in our last in-house Top of the Shops questionnaire, which rates a branch's customer satisfaction, 95% of customers said we contributed to improving the community and 80% said they trusted us. Fifty of our members of staff have been here 10 years or more, which enhances our relationship with the locals. However, it can get very congested in Falkirk town centre and there is no room for us to expand.
Are you an owner of the new £15 George at Asda suit?
Being a highly active Scottish store manager, it is a case of no jacket required, so I just bought the trousers. But they rarely crease, which saves on ironing. They are a steal of a deal all round.
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