Tim Ogle

Comment & Opinion
Third Party: People want value, not just lowest prices
2011-05-21T00:00:00
Great customer service that builds consumer loyalty is much more valuable than heavy discounting, says Tim Ogle
Comment & Opinion
Third Party: Customer service is more important than ever
2009-06-13T00:00:00
The recession is no excuse for cutting back on customer service, says Tim Ogle. After all, a smile costs nothing