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Facial recognition needs human judgement
By Lauren Wills-Dixon2026-06-24T15:50:00
Retailers rushing to deploy facial recognition must understand that the technology is only as defensible as the decisions surrounding it, says Lauren Wills-Dixon, partner and head of privacy and data protection at Gordons
With more than 500,000 shoplifting offences recorded last year, the question is no longer whether businesses will adopt the technology, as many already have, but rather how to use it responsibly.
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