0 A full basket and impressive levels of customer service made Asda in Ashton-under-Lyne the clear winner of this week's Top Store Award. Our shopper also spotted a variety of tempting special offers in the store's chilled section, which has been recently been refurbished.
We visited on 29 December 2006 at 11.47. Our shop lasted 60 minutes. Time spent at the checkout was 9 minutes.
morrisonS Anniesland, Glasgow
1 Own-label Scotch eggs were out of stock at this store, which was battling to maintain availability in the pre New Year's Eve rush. Aisles were fit to burst with shelf-stackers but our shopper said staff were exceedingly helpful and polite when called upon for help.
We visited on 29 December 2006 at 09.55. Our shop lasted 81 minutes. Time spent at the checkout was 6 minutes.
sainsbury's High Wycombe, Bucks
1 Our shopper struggled with the layout and merchandising of this Sainsbury's store. She had difficulty locating a number of items such as houmous and Birds Eye chicken dippers, while canned peaches and corned beef were stored on top of the freezers.
We visited on 29 December 2006 at 13.25. Our shop lasted 47 minutes. Time spent at the checkout was 3 minutes.
somerfield Chippenham, Wiltshire
2 Our shopper collected just 28 products at this Somerfield store, which was out of stock of own label houmous and Stella Artois. Own label corned beef and Lynx shower gel were not sold. Our shopper was unimpressed with customer service.
We visited on 29 December 2006 at 12.15. Our shop lasted 40 minutes. Time spent at the checkout was 5 minutes.
tesco New Malden, Surrey
1 McVitie's Jamaica Ginger Cake was out of stock at this clean and tidy Tesco store, which did not sell corned beef in a 340g pack. Our shopper described it as well-merchandised and filled with helpful staff, particularly at checkout where he had his bags packed. We visited on 8 December 2006 at 14.40. Our shop lasted 47 minutes. Time spent at the checkout was 3 minutes 30 seconds.
waitrose Ashley Centre, Epsom
2 Our shopper was only able to collect 28 of the 33 items needed at this Waitrose store. Class one iceberg lettuce and own label rubber gloves were out of stock, while own label corned beef, Heinz tomato soup and McVitie's chocolate digestives were not sold.
We visited on 29 December 2006 at 14:25. Our shop lasted 40 minutes. Time spent at the checkout was 10 minutes.