Regional Wholesaler OTY

Winner: JW Filshill

Fifth-generation family-run wholesaler JW Filshill has thrived despite a shrinking convenience retail market.

The Glasgow-based operator has focused on growing its customer base, with impressive results. The business has added almost 400 new accounts in the past year, leading to a 6% rise in turnover and more than 30% increase in operating profits.

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JW Filshill’s commitment to and investment in technology was pivotal to its success. Initiatives included a semi-automated shuttle system within its warehouse to enhance its order processing speeds and pick accuracy, AI-driven customer insight, and a new KeyStore website and app offering real-time order tracking.

“You can really see how they have embraced and developed technology to the advantage of delivering a much better solution for retail-delivered wholesale,” said one judge.

Shortlisted:

  • Harlech Foodservice
  • JW Filshill
  • Kff
  • Turner Price
 

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